At our Port Transport Operations Division, based at two terminals in Tokyo and Yokohama, we have a high quality system that meets customer needs, aim to provide the high-value service that cuts down work time and tedious paperwork, and not to mention, focus on safety and security. In addition to services such as providing cargo machinery suitable for handling a wide variety of goods, and partial support for import/export cargo, we are contributing to the development of ports as an industry pioneer through actions such as the introduction of an online system for container management, which was developed in-house by us.
A wide variety of freight get carried in and out continuously without rest at our ports. At our Tokyo Terminal Office and Yokohama Terminal Office we have the latest cargo equipment, operating safely and precisely. Port operations are undertaken with the goal of responding to customer needs quickly, not only by attempting to improve loading/unloading speed, but by equipping live cameras to check traffic congestion conditions (Tokyo/Yokohama Terminal Web System) and reducing transport time with the help of integrated transport systems such as coastal feeders and inland transport.
At our Port Transportation Business Division, we provide high quality service with a cutting edge software like our Container System, which can manage loading and unloading of ships safely, accurately, and rapidly, and our Yard Management/Planning System, which can visually manage the storage status in the yard, and simplify the cumbersome process of transporting cargo in and out.
In order to develop this flexible and convenient system, we've hired staff specializing in systems and arranged ours to respond to issues as they arise, through efforts such as incorporating our end users' feedback as soon as possible. Plus, because the management of actual harbor operations is handled by staff who are well versed in our systems, the system itself is able to operate even more effectively.
Amid the various types of port transportation, the ships known as conventional ships, used for handling cargo, represent our company's origin, operating since before container ships became mainstream, in addition to maintaining a department that brings together specialists with expert knowledge and technical skills. With trends heading towards a greater variety of goods and more varied goods in smaller amounts, our staff will share their many years of experience in such areas as ship selection, operation planning and arranging personnel, and import procedures, offering our customers an optimized plan for each individual voyage.
Historically speaking, multipurpose ships are relatively new, and the name is used to distinguish them from container ships. They are called conventional ships, in that they were used in the past, which refers to multipurpose ships. They are used for shipping operations and have a wide range, from ships for transporting general goods with multilevel holds and cranes attached, PCTC (pure car/truck carrier) ships specialized in transporting automobiles, ferry-like RO-RO (roll-on, roll-off) ships equipped with ramps, and bulk carriers. Other types of freight in service are steel materials or automobile components, plants or factories, automobiles or heavy equipment, grains or seeds and so on.
Multipurpose ship have a wide variety of types, and are suited to handling special cargo that can't be carried by container ships. At Yokohama Harbor's 150th anniversary commemoration held in 2009, we handled the event goods brought in by the French art association La Machine. The 12-meter tall, giant spider-shaped machine that weighs 37 tons, and couldn't be handled in the same way as ordinary container goods, so our department provided support. In addition, we've also accomplished the transport of massive modules destined for a thermal power plant in Chile, and a geothermal power plant in New Zealand. The larger and heavier the item in question, the more numerous the constraints, and in the midst of those restrictions, we provide shipping and handling plans that meet your needs.
No two shipping plans for a multipurpose ship are alike. In the midst of an environment where the majority of container ship operations are systematized, our operations are almost entirely manual, and because the goods we handle vary completely from voyage to voyage, we provide hand-crafted plans that match your needs from the time your goods arrive in the port to the time they ship out. Because the necessary documents and applicable laws differ depending on the goods, we fully utilize assets such as specialized knowledge of regulations like the Port Transportation Business Act, our understanding of shipping on land and sea and our capability to understand port conditions, cooperation with regulatory agencies and related industries, making it possible to propose and provide the best possible shipping plan for our customers.
The forepersons, who also act as maritime directors, are in charge of managing the detailed shipping plans on-site. Because they must be familiar with the structure of a great variety of ships and the special characteristics of many different cargoes and understand the ways in which the specs and performance of cranes vary by ship, as well as possess the knowledge and skills to asses each ship's peculiarities, we provide a large number of specialized manuals and sharing the know-how accumulated by forepersons over many years. Additionally, they work every day to hone the communication skill and language ability that will allow them to interface both with our customers and the on-site staff as well as the leadership and management ability to keep the site running smoothly.